Legal

Legal Notice

Statutory Provider Identification:

Punch GmbH
represented by its Managing Directors Geurt Schotsman and Jet Schotsman
Im Taubental 15a
41468 Neuss
Germany
Phone: +49 2131 22 99 00
Email: shop@punch-gmbh.de
VAT ID No.: DE811375261
registered in the Commercial Register of the Local Court (Amtsgericht) of Neuss
Commercial Register Number: HRB 6941

Alternative dispute resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG (German Consumer Dispute Resolution Act): The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. Consumers have the option of contacting the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e. V. (General Consumer Conciliation Body of the Centre for Conciliation), Straßburger Str. 8, 77694 Kehl, Germany, https://www.verbraucher-schlichter.de, for the resolution of their disputes. We are obliged to participate in dispute resolution proceedings before this body. We will participate in such proceedings.

We have been a member of the "FairCommerce" initiative since 5 December 2016.
Further information can be found at www.fair-commerce.de.

Legal Information Regarding This Website
All texts, images and other information published here are subject to the copyright of the provider, unless third-party copyrights exist. In any case, reproduction, distribution or public communication is permitted only with the revocable and non-transferable consent of the provider.

The provider assumes no responsibility for any web content connected via cross-reference (link), as this does not constitute the provider's own content. The linked pages were checked for unlawful content; no such content was identifiable at the time the links were created. The operator of the linked pages is responsible for their content. The provider has no general obligation to monitor or review them. However, should any legal infringement become known, the corresponding link will be removed immediately.

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as the provider (Punch GmbH) via the website benleeboxing.com. Unless otherwise agreed, the inclusion of any terms and conditions of your own that you may use is hereby objected to.

(2) For the purposes of the following provisions, a "consumer" is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An "entrepreneur" is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the Contract

(1) The subject matter of the contract is the sale of goods.

(2) By placing the respective product on our website, we already make a binding offer to conclude a contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.
After accessing the "checkout" page and entering your personal data as well as the payment and shipping details, all order data is then displayed once again on the order summary page.
If you use an instant payment system (e.g. PayPal / PayPal Express / PayPal Plus, Amazon Payments, Postpay, Sofortüberweisung) as your payment method, you will either be taken to the order summary page in our online shop or first redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, make the appropriate selection or enter your data there. You will then be taken back to the order summary page in our online shop.
Before submitting the order, you have the opportunity to review all details once again, to change them (including via the "back" function of your internet browser) or to cancel the purchase.
By submitting the order via the "Place order with obligation to pay" button, you declare your legally binding acceptance of the offer, whereby the contract is concluded.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract take place by email, in part on an automated basis. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically assured and, in particular, that it is not prevented by SPAM filters.

§ 3 Right of Retention, Retention of Title

(1) You may only exercise a right of retention insofar as the claims concerned arise from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 Liability

(1) We are liable without limitation for damages resulting from injury to life, body or health. Furthermore, we are liable without limitation in all cases of intent and gross negligence, in the event of fraudulent concealment of a defect, upon assumption of a guarantee for the quality of the purchased item, and in all other cases regulated by law.

(2) Liability for defects within the scope of the statutory warranty is governed by the corresponding provision in our customer information (Part II).

(3) Insofar as essential contractual obligations are affected, our liability for slight negligence is limited to the foreseeable damage typical for the contract. Essential contractual obligations are essential duties arising from the nature of the contract, the breach of which would jeopardise the achievement of the purpose of the contract, as well as duties which the contract, according to its content, imposes on us for the achievement of the purpose of the contract, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which you may regularly rely.

(4) In the event of a breach of non-essential contractual obligations, liability for slightly negligent breaches of duty is excluded.

(5) Given the current state of technology, data communication via the internet cannot be guaranteed to be error-free and/or available at all times. In this respect, we are liable neither for the constant nor for the uninterrupted availability of the website and the services offered thereon.

§ 5 Choice of Law, Place of Performance, Place of Jurisdiction

(1) German law applies. In the case of consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence (principle of favourability).

(2) The place of performance for all services arising from the business relationships with us, as well as the place of jurisdiction, is our registered office, insofar as you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU, or if your place of residence or habitual residence is unknown at the time the action is filed. The right to bring proceedings before the court at another statutory place of jurisdiction remains unaffected.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) expressly do not apply.

II. Customer Information

1. Identity of the Seller

Punch GmbH
Im Taubental 15a
41468 Neuss
Germany
Phone: +49 2131 22 99 00
Email: shop@punch-gmbh.de

The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at http://ec.europa.eu/odr.

2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself and the options for correction are carried out in accordance with § 2 of our General Terms and Conditions (Part I).

3. Contract Language, Storage of the Contract Text

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronically. After receipt of the order by us, the order data, the legally required information for distance contracts and the General Terms and Conditions are sent to you again by email.

4. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and Payment Arrangements

5.1. The prices stated in the respective offers, as well as the shipping costs, are total prices. They include all price components, including all applicable taxes.

5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labelled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you in addition, unless free shipping has been promised.

5.3. The payment methods available to you are shown under a correspondingly labelled button on our website or in the respective offer.

5.4. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6. Delivery Terms

6.1. The delivery terms, the delivery date and any existing delivery restrictions can be found under a correspondingly labelled button on our website or in the respective offer.

6.2. Insofar as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

7. Statutory Liability for Defects

7.1. The statutory rights of liability for defects apply.

7.2. As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage, and to notify us and the carrier of any complaints as quickly as possible. Failure to do so has no effect on your statutory warranty claims.

These General Terms and Conditions and customer information were prepared by lawyers of the Händlerbund who specialise in IT law and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warning notices. Further information can be found at: http://www.haendlerbund.de/agb-service.

Last updated: 28 September 2016

Alternative dispute resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG (German Consumer Dispute Resolution Act):
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. Consumers have the option of contacting the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e. V. (General Consumer Conciliation Body of the Centre for Conciliation), Straßburger Str. 8, 77694 Kehl, Germany, https://www.verbraucher-schlichter.de, for the resolution of their disputes. We are obliged to participate in dispute resolution proceedings before this body. We will participate in such proceedings.

Last updated: 3 May 2019

The following terms apply:

Shipping Terms

Goods are delivered within the EU:

- Germany
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden

Shipping Costs (including statutory VAT)

Deliveries within Germany:
Orders over €29 ship free of charge; orders under €29 incur shipping costs of €4.90. For punching bags, we charge a transport surcharge of €50.
For deliveries of punching bags to the German islands, we charge a transport surcharge of €250.

Deliveries to other countries:
Orders over €49 ship free of charge; orders under €49 incur shipping costs of €8.50. Transport surcharge for punching bags on request.

Delivery Times
Unless a different period is stated in the respective offer, goods are delivered within Germany within 1–3 days, and for international deliveries within 3–6 days after conclusion of the contract (where prepayment has been agreed, after the date of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time in your order.

Payment Terms

For deliveries within Germany, the following payment methods are available:

- Payment by credit card
- Payment via PayPal
- Payment via Sofort (instant bank transfer)
- Giropay
- Purchase on account (invoice)


For international deliveries, the following payment methods are available:

- Payment by credit card
- Payment via PayPal
- Payment via Sofort (instant bank transfer)
- Giropay
- Purchase on account (invoice)

Further Payment Details

When paying by credit card, your credit card account is charged upon conclusion of the contract.

If you have any questions, you can find our contact details in the legal notice.

Right of Withdrawal

Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)

Instructions on Withdrawal

Right of Withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The withdrawal period will expire one month from the day

- on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, where you have ordered one or more goods as part of a single order and the goods are delivered together;

- on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good, where you have ordered multiple goods as part of a single order and the goods are delivered separately;

- on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last consignment or piece, where you have ordered a good that is delivered in multiple consignments or pieces;

To exercise the right of withdrawal, you must inform us (Punch GmbH, Im Taubental 15a, 41468 Neuss, Germany, phone: +49 2131 22 99 00, fax: +49 2131 12 97 85, email: retouren@punch-gmbh.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.

You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (benleeboxing.com). If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal without delay (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement for goods that can be shipped by parcel until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

We will collect goods that cannot be shipped by parcel.

You shall send back the goods that can be shipped by parcel, or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods that can be shipped by parcel before the period of fourteen days has expired.

You will bear the direct cost of returning goods that can be shipped by parcel, as well as the direct cost of returning goods that cannot be shipped by parcel. The cost for goods that cannot be shipped by parcel is estimated at a maximum of approximately EUR 25.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion and/or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate quickly or whose expiry date would quickly be exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
- for the supply of goods that, after delivery, have been inseparably mixed with other items due to their nature;
- for the supply of audio or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill in this form and return it to us.)

- To Punch GmbH, Im Taubental 15a, 41468 Neuss, Germany, fax: +49 2131 12 97 85, email: retouren@punch-gmbh.de:

- I/We (*) hereby give notice that I/we (*) withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
  for the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date

(*) Delete as appropriate.

Last updated: August 20, 2024

This Privacy Policy describes how Benlee (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 8af76b-2f.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

CategoryCategories of Recipients

• Identifiers such as basic contact details and certain order and account information
• Commercial information such as order information, shopping information and customer support information
• Internet or other similar network activity, such as Usage Data
• Geolocation data such as locations determined by an IP address or other technical measures
• Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
• Business and marketing partners
• Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at c.rudolph@punch-gmbh.de or contact us at Im Taubental 15a, Neuss, 41468, DE.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

Accessibility on benleeboxing.com

We want our online shop to be accessible to everyone – regardless of individual abilities or impairments. We are therefore working on implementing the requirements of the German Accessibility Improvement Act (Barrierefreiheitsstärkungsgesetz, BFSG), which applies to many digital services from 28 June 2025.

Our commitment

As a company with limited staff resources, we cannot implement all measures at once. Nevertheless, it is important to us to work continuously on improving digital accessibility. Our goal is to fully meet the legal requirements and, beyond that, to offer a shopping experience that is as inclusive as possible.

Our approach

As a first step, we carried out an initial analysis of our website using testing tools such as the WAVE Accessibility Tool to identify technical barriers. Based on the results, we implemented targeted initial measures, including correcting the heading structure, adjusting colour contrasts and integrating ARIA labels to support screen readers.

In addition, we conducted manual tests with various browsers, devices and their built-in screen readers (e.g. VoiceOver on Apple devices or NVDA on Windows) to verify how well the improvements work in practice.

Measures already implemented
Product images have been given alternative texts, so they remain understandable for screen readers and when images are disabled.
Initial optimisations for screen reader compatibility have been made, in particular through:
the use of semantic HTML elements to structure content more clearly,
the addition of various ARIA labels to make key information specifically accessible to screen readers.
The contrast between text and background has been improved in initial areas to increase readability for users with visual impairments.
Keyboard navigation has been improved, so that all content and functions are fully accessible without a mouse.
The navigation and page structure have been simplified to make it easier to find your way around the website.
Planned steps
Improving form labels and error messages
Further optimising the page structure for screen readers
Content in plain language (long-term goal)
Regular testing with tools such as WAVE or axe
Why not everything has been implemented yet

Implementing accessibility standards requires both technical expertise and time. As a small team, we are implementing the measures step by step, without compromising on quality. In doing so, we follow the international WCAG 2.1 Level AA guidelines.

Contact & feedback

If you encounter barriers or have suggestions for improvement, we welcome your feedback.
Please write to us at: shop@punch-gmbh.de

Last updated: 24 June 2025

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